SHIPPING POLICY

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipping may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a signification delay in shipment of your order, we will contact you via e-mail timely.

 

Shipping Time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Shipping chargers for your order will be also calculated and displayed at checkout.

Free Shipping Products:

Except for certain products, orders of over $300 are eligible for free shipping. For the other orders, please refer to the fee below:

 

 

 

You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped. The tracking number will be active within 24 hours.

Please note: Affected by Covid-19, there will be some delay on the delivery.

 

 

FQA

Q: Do you ship worldwide?
A: We currently only ship to the United States.


Q: Where you ship goods from?
A: Ship from our Georgia warehouse.


Q: What is the shipping time?
A: The time frame for order delivery is divided into 2 parts:
Processing time: Order verification, quality check, and packaging. All orders are sent to the manufacturers for dispatch within 24 hours after the order is placed.
Shipping Time: This is referred to the time it takes for items to be shipped from our warehouse to the destination US orders are shipped by USPS/UPS, which usually take between 3-7 business days to arrive at the destination.


Q: How do I track my package?
A: You can track your parcel via the confirmation email or you can check it on www.usps.com or www.ups.com


Q: How do I cancel my order?
A: Only unshipped orders may be canceled. Cancellation may be done either through email or by Whatsapp, refund will be over the internet.


Q: What if my address is wrong?
A: If your address is not available, we will send you an email or call you. Please be sure to check your email within 24 hours of placing your order. But if the item has been shipped out, we can not modify the address for you anymore.